Please look at the programme specific to your centre as in some cases, teaching may take place at the weekend.
Working week: The Centre Manager works six days out of seven each week.
Reports to: The Programme Manager.
Main duties / responsibilities
- To ensure that what has been sold to the client is provided at the centre
- To ensure customer satisfaction
- To ensure that the day to day operation of the centre runs smoothly including overseeing the running of:
- The academic and activity programme
- Transfers
- All aspects of student discipline
- To implement and maintain weekly budgets, expenses budget and petty cash
- To manage all aspects of student accommodation, including room allocation where applicable
- To ensure high levels of student safety and welfare are maintained
- To develop a good working relationship with the college/school, ensuring their rules are adhered to
- To establish a positive working environment amongst the team of staff
- To ensure that all staff are adequately inducted
- To manage the weekly staff rota and staff meeting
- To liaise with the Programme Manager, Head Office
- To implement and maintain weekly paperwork, including weekly budget, expenses budget and petty cash
- To ensure that Grievance and Disciplinary procedures are adhered to
- To organise and carry out the 24hr emergency duties on a rota basis
- To carry out residential supervision duties, including meal and bedtime supervision and guardian duties
Person Specification
Essential:
- Excellent interpersonal skills
- Ability to lead and manage a team of staff
- Ability to work within and adhere to a budget
- Good time management skills
- Excellent organisational and multi-tasking skills
- Experience of summer schools
- Ability to work in a high pressure environment
- Flexibility
Ideally you will have:
- Management experience in a summer school
- Experience of working with teenagers
- Previous residential work experience
- Customer service background (dealing with problematic / difficult clients)
Remuneration
- Remuneration depends on the size of the centre and the experience of the applicant
- The post is residential (Full board accommodation is included)
*Note: To open the PDFs you will need to have Adobe Acrobat reader installed on your computer. This is a free piece of software which is available to download here (approx 5 MB).