If you have a question and cannot find the answer on this website, please contact us. We will be happy to respond and there is no obligation to buy.

The address of our schools can be found on the 'local information' page of each school's section.

Click on the marker on the Google map on that page, to bring up a speech bubble containing the address.

For the address of our accommodation, please contact us. Our accommodation varies from season to season, and it is currently impractical to keep the addresses up-to-date online.

We do not publish phone numbers for our schools. If you have a message for a specific school, please contact us and we will pass it on. If you have a general question about a school's facilities or courses, etc, you should also use our contact form.

If your message is urgent, please contact us via our contact form or phone number, and we will pass your message on.

You can also send a letter by post to the student's school. Student Services can receive letters and parcels for all current students. See the question above for details of where to find the schools' addresses.

We are sorry, but because of Data Protection law, we are unable to give out contact details for past students. You may have some success posting a message on our Embassy Facebook pages:

• Embassy Australia & New Zealand
• Embassy UK
• Embassy USA

You have to be a Facebook member: it is free and quick to join.
Once in, just click on 'become a fan' at the top right of the Facebook page.

The best thing to do is to send a written letter to the address given on the school's page (see the question "Where can I find the address/phone number of a specific school/accommodation?" above), but if you prefer, you can use our contact form and we will forward your message to the relevant school.

Of course, teachers sometimes move on, so unfortunately we cannot guarantee that your message will reach them.

Please see our Work for Embassy section.

Our apologies! We do our best to ensure that this does not happen, but we know that sometimes errors can occur. You may wish to try a different browser to see if that helps. If not, please contact us by phone or fax:

Phone: You can call us at our head office in England on +44 1273 339 400 (normal international charges apply). Our working hours are 09.00 to 17.30, GMT. What time is it in England?

Fax: +44 1273 339 398

Literally, from all around the world. When you study with Embassy, you can be sure of meeting and making friends with people from many different nations: we have been delighted to welcome students from more than 50 countries to our schools.

We try to ensure a good mix of nationalities in each of our classes. That means that there's less temptation to speak your own language!

On the other hand, if your English isn't too good, and you're worried about communicating, relax. Our centres employ counsellors of many nationalities in case of emergencies or problems. And all our staff have many years of experience in looking after students and understanding even those with a low level of English. We will keep you safe.

Embassy has an English for Beginners course for students who have no English at all. Our qualified and experienced teachers know the special requirements of beginners, and the support they require. You really can start from zero .

On arrival at the school, you will be given an entrance test to ascertain your level. If you have studied a little English, even if it was a long time ago, you are more likely to be placed in an Elementary class. These classes are run at all our schools.

For a description of the levels we use at Embassy, please see our Levels page. You may also wish to take our English test (on the homepage) for an idea of your basic capabilities. We have classes at every level, right up to Advanced.

That depends entirely on your aims.

On average, we reckon that approximately ten weeks of Intensive study will raise your English by one level. See the progress chart on the Embassy Promise page for more details; for an explanation of different levels, see our Levels page. 

Maybe you cannot spare ten whole weeks, though. It doesn't matter. Bear in mind that any time spent in an Anglophone country will kickstart your learning, and reignite your interest in studying when you return home. Even a short course will boost your vocabulary, fluency and confidence.

See our English levels page for a full explanation of English levels, and equivalent IELTS, TOEIC and TOEFL scores. Please take our online English test on the homepage for a rough idea of your level. There are five sections and each section is roughly equivalent to one level (Elementary to Advanced).

Or why not contact us? We are happy to advise you on the best course for your needs, with no obligation.

There is no need to worry about your level, however. All students are tested on the first day at Embassy, and placed in the class most suitable for their level of fluency and knowledge of grammar. Your teacher will assess your progress regularly and movements between classes will be made in consultation with him or her.

On arrival at any of our centres, you will be given a written test and a brief interview with a teacher or one of the academic staff. This will decide the best class for you to be placed in.

See our English levels page for a full explanation of English levels, and equivalent IELTS, TOEIC and TOEFL scores.

That depends on the length of your stay, and the progress you make. Students who make good progress will, in consultation with their teacher, be moved to a higher level.

So you might begin as an Elementary student and leave as an Advanced one.

Course books and supplementary materials are provided by the school on all courses except Diploma courses and the Pre-Masters course. Students on these courses are advised to budget approximately US $100 (GB £50, AUS $104) for books.

You may wish to purchase additional supporting books, although they are not essential.

We are always happy to answer your questions. Please make an online enquiry and we'll get back to you directly.

Who will answer you? Meet our advisors here.

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Drop us a line via the contact form and we will assist as best we can!

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We are also always interested to hear your suggestions for making our website better. Just contact us.

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